We pride ourselves with the positive testimonials we receive from our clients; however we always strive to improve our services every day. Hearing what our returning tour participants have to say plays a vital role in understanding how we can enhance our tour programs, airline, hotel and guide selections for future participants to come. We encourage our clients to give us their feedback, both positive and negative, so we can better serve our clients in the future. Thank you!
Thank you so much for the refund for the dinner at Genesis Land. I really appreciate it.
I also wanted to thank you for organizing an amazing family vacation in Israel. It went so smoothly and we had a really wonderful time! Brandon’s bar mitzvah was simply perfect. It was so meaningful having his service in the Old City. Rabbi Michael Klein Katz did a great job officiating. We ended up taking pictures with a photographer by the Western Wall, but had his service at Beit Shmuel since it started to rain (and actually hail!). Thank god we had an indoor backup plan for his service. Our lunch at Between the Arches was delicious too.
Our time in Israel was magical. We learned so much about the country and experienced so many new things. My boys loved Caliber 3, the jeep tour in the Golan Heights and all the amazing ruins, tunnels etc… The Palmach Museum and Aaylon Institute were so interesting too. Our only negative was the rainy weather on a lot of the days, but it did not stop us at all.
I can’t thank you enough for all your help.
Happy New Year!
- Sue B | Bar Mitzvah
Everything on the trip was perfect. The seats on the flight were great. Kibbutz Lavi was the perfect place to take my family. Thanks for all that you did.
Trip was great! We loved Amir and really had a fantastic time in Israel. Kids fave activity was the Dig. Adam and I love the tunnels and Hall of independence. Amir added the Supreme Court and the Zoo and we skipped the Israel Museum because he thought it was getting too boring for the kids. Only negative was that we had limited access to the resort/ locker room in the Dead Sea – they told us no kids and no locker. The Inbal and Alexander hotels were both great. The hotel room in the north was not quite our style but maybe because it was cold and rainy. Anyway – thanks for all your help. I may be sending some friends your way.
- Audrey E | Israel Family Vacation
This was a wonderful trip to Tunisia. Our guide, Aicha was terrific. So full of knowledge that she shared with us. Our driver, Ridha was great. A very caring young man. We had a chance to meet with his family. A real treat. I also want to thank you for the lunch we shared.
I had a terrific time, thrilled I was able to go back and revisit a remarkable country.
Will keep checking your website for trips.
Wishing you all the best,
- Phyllis S | Tunisia
I can’t thank you enough for planning this fabulous trip. Everything went smoothly.
Please let the Israeli office know that our tour guide, Doron Hoffman, was phenomenal. He was very kind to my mom and was extremely knowledgeable. He was fun and we felt very safe the entire time.
In Tel Aviv, Ralph, the person at the front desk treated us like VIPs the entire time with arranging additional free tours and making dinner reservations.
In Jerusalem and on the Kibbutz, our accommodations and food were great.
This trip surpassed my expectations. I am so glad we booked it with you. 🙂
Happy Chanukah and New Year!
- Marian Y. | Peru
Sometime after this note will come a short response to your request for a blurb why VFI/SAR-EL. In the meantime I want to thank YOU repeatedly for a wonderful time with our group “plus”. Never could I have imagined the wonderful experiences that awaited me/us before we began our trip. YOU made the event fault-free with ever so much quality time. There seemed no issue that you could not find a solution. Actually I don’t think there were any issues––but if there were, YOU made them disappear quickly. I shall always remember that first night in the dining room of our hotel for our shabbat dinner, Wes, in introducing himself and commenting on things that might occur, mentioned, “oh yes, and Steve Plotkin would be joining this group.” That seemed important to him, so I reasoned it must be an important to me also. Well, YOU surely did make a difference. YOU are masterful as a leader, gently guiding, urging, nudging, whatever seemed to work. And your sense of humor was the way into all of our hearts. Thank you so much for pushing for the SAR-EL plus. I plan to promote this program as much as I can. Today, hearing of the earthquake in Indonesia I assume that the IDF was on the forefront with “our” supplies helping the injured and the traumatized. I truly felt that our work was valuable. The weekend sorties were an unexpected bonus. Our Last Supper was too amazingly delicious and such a wonderful way to conclude an experience of a lifetime. Thank you thank you for all of your labors. What do you hear from your little sister? You two were my favorites!!
In addition to the wonderful memories mentioned above another person who made the journey so very memorable was Fallon Robinson. What a dear. She is perhaps the most competent travel agent we have ever worked with. As she began to enter our lives this summer I was always heartened that she knew all of the answers/or was eager to get the right answers for me as quickly as possible. What amazed me was that she thought of things I never dreamed of thinking and acted on our behalf with our total confidence that her reasoning was correct. She was delightful to speak with and was always six steps ahead of my thinking. She was never annoyed by my constant phoning and questioning. She was very professional and a delightful young lady with whom to work. Please let her know of our pleasure in working with her––and you could even let her superior know of our gratitude as she repeatedly went the extra mile on our behalf.
I am quickly getting back into a normal sleep schedule, mail sorting and becoming germ-free. Happy tiling and other carpentry joys.
- Annette S | VFI 2016
Can’t believe it’s two weeks since I last saw you at the airport.
The trip was wonderful, I enjoyed almost all of it. There are a few changes I would suggest to you.
Ayalon was very interesting and educational as well, as most of us new nothing about it. I think most of us wanted to see more of what Israel was & what it’s become. I am speaking for myself although I did discuss this this with Mim & some others.
The hotels were all beautiful, breakfast was wonderful, but we didn’t come for the food & we all ate well. Do I think having the meals included in the tour is important, yes. It saves time & more time to tour.
Visiting Yad Lakashish was wonderful, to see that Israel has a place for it’s elders to work in & have a warm meal was heart rendering. How can you not want to buy their goods. I have sent what I bought to my daugher-in-laws as well as for me. I’d go back in a minute.
I guess I could go on & on because it brings everything back so clearly I don’t want to forget a thing. Especially our group of 55+ Prunes, whom I miss. Also Mier & Micky who without them and you our trip would not have been as great as it was.
You can definitely quote me if you like & even change some of it.
I am looking forward to hearing from you & receiving some of the pictures you took.
- Fran | Senior Israel Tour Fall 2016
Thank u Susan. I had the BEST time ever. I again Susan thank you for the best trip I have have so much confidence in u, Susan, I’m ready for my next trip! Just tell me where and when to show up. going with a light weight suitcase and one empty one.❤️❌😘😍🌹.
- Linda H
Susan, Again, I want to thank you for changing the tour itinerary to include Misgav Am. Several people on the tour said to me that it was eye opening and a spectacular highlight. I know I asked Meir a lot of questions…several on the tour thanked me for asking them. Meir is remarkable and you should be very proud that he is part of your program.
I hope we meet again.
- Steve N
More than any dream could have imagined. Everything was flawless up to that. We could not have been more excited by any other tour, guide, or plan. For all of this we thank you and have been singing your praises.
- Joy N
It has been a pleasure and a privilege to be a part of this wonderful group. The people, the sights and the magnificence of Israel are truly amazing!
- Rita S | Senior Israel Tour Fall 2016
Dear Susan, Meir and Mickey,
Thank you for the experience of a lifetime.
Just became a great aunt for the 4th time this morning.
Sorry about your furry friend. Hold on to the memories.
- Barbara W | Senior Israel Tour Fall 2016
October 20, 2016
Beth and I wanted to express our gratitude to you for yet another wonderful vacation in Israel! Everything went smoothly — flights, Dan Caesarea hotel (with early check-in), car rental and more.
By the way, upon Departure at Newark Airport, Beth downloaded the Mobile App from U.S. passport control for American citizens. We used it to skip the entire line upon our return home — that was amazing!
Again, thank you for everything you did on our behalf.
September 26, 2016
Thanks for writing. I had a great trip. The guide, Amir, was terrific. He has a tremendous wealth of knowledge of the sites that we visited. He gave us a very good historical perspective of what we were seeing. He had the ability get along with everyone.
It was a jam packed trip. We started most days at 8am and kept going until 6pm. I feel that I got a good overview of the State of Israel from the past to the current. The two Saturdays that were free were also great for me as I could go exploring on my own. I am glad that was built into the trip. The list that you gave for things to do on Shabbot was very helpful.
September 26, 2016
We want you to know that we had a fantastic time and it was all because of you!
From the moment we were picked up from the airport everything just flowed.
The gentleman who picked us up was wonderful and he also drove us back to the airport. Jacky, our guide, was fantastic! He was so knowledgeable and funny. We met some really nice people on the trip and the hotels were beautiful. The Kibbutz was interesting. I think one of the high points was the jeep tour. We saw some beautiful sites. It was just amazing! There was one glitch, when we arrived at the Dan Panorama in Tel Aviv, our room wasn’t ready and without a room number we couldn’t order food or anything (for some reason we were told we couldn’t pay with cash) however, Ralph, took care of it!
So, it was just a wonderful, wonderful trip! Thank you for everything.
We have already recommended you to a number of people.
- Ina Quartner
September 19, 2016
We had a great time….random thoughts in no particular order…
Flights were great…the 747 experience was much better than the 777…but both were on time and service was good…
We enjoyed the three hotels…breakfasts were incredible…and dinners at Mizpe Hayamin were good…King David was an experience…although not sure that the additional cost…whatever it was…for the view was worth it…
We did vary slightly from the itinerary….skipped the detention camp and the winery….went to Rosh Hanikra and Zippori National Park…..spent two hours at Yad Vashem….definitely not enough time for us…..also visited the site where David slew Goliath…the girls enjoyed that story and experience….the kids liked the Jeep tour more than me…when we visited the Golam Heights we could see smoke and hear shelling from Syria…but we did visit with some tank crews on the way back…met a volunteer from North Jersey….
Our guide was super…both kids questioned him to death…he had a lot of patience and was extremely knowledgeable….took us for great local food lunches….
Planning the next trip…hopefully with my wife and grandchildren…..
- Robert B | Israel Family Vacation
What a fantastic trip! I really didn’t think I was “ready” for a “senior” tour, but I was. “Senior” on this tour did not mean “old.” It meant accommodation for all participants. What a gift!
I will make this note of appreciation short, but we could go on forever with regards to how perfect our recent trip to Israel turned out, much to the credit and hard work of you and our guide. You both provided such attention to detail, flexibility for change, and great recommendations throughout the trip.
- Greg O
The India travel experience was incredible and everything worked out perfectly. The three day experience at the school in Bangalore was priceless. Not only were all the hotels wonderful, the touring, guides and personal attention to travels needs and safety were first class. The Yoga and Meditation center was a great experience and I would highly recommend to those clients who want something different.
- Roberta V | India
Once again, a huge thank you for all your work and making us, as always, feel so special.
I returned yesterday with the session 2 campers and all was easy and flawless. Eviatar had a good night’s sleep in Philadelphia before his morning flight to Detroit.
Thanks for everything, you make it all so pleasurably.
Hoping to see you in Israel in the not too distant future,
This thank you is late, but never will you be forgotten. What an amazing vacation we had. Everything was planned out perfectly, as only you can do. We had a lifetime of memories and I’m trying to talk mom into another next year! I’m in the process of creating another fabulous photo book, but it takes a lot of time. I’m in the middle of France , which was my favorite! The tour guide is France was not to be believed! He was so knowledgeable, fun, exciting and gorgeous to the eye! We all had the trip of a lifetime. Thank you again for all of your impeccable planning.
Attached are some photos…Cheers to you from Portofino with Limoncello!
Much love, always,
- Ree Ree
On behalf of our group I would like to thank you for your help in planning our 2 day excursion trip in Israel. Upon disembarking our guide, Zachary was waiting for us. He was terrific as both a driver and a knowledgeable guide.
We loved our days in Jerusalem and Tel Aviv. They were fun filled and so interesting.
Thank you so much and when we plan our next trip to Israel I will be in touch with you.
- Judi L
Mitch and I have traveled all over but this was by far one of the best vacations I have ever been on. Mitch will be writing you about future trips. Make sure Mitch books business class or first class in the future.
- Wendy K
Great Trip! Guide was wonderful. He was very knowledgeable about the bible as well as Israeli & Palestine history.
The only change I would recommend is to visit the model of ancient Jerusalem BEFORE visiting the Old City. It would help to understand where and when everything occurred over the long history, when actually visiting.
- Larry P